Refund policy

Damaged, defective or incorrect items

Please inspect your order when it arrives. If an item is damaged, defective, incorrect or missing parts, contact Lemme Sales LLC at lemmereviewyou@gmail.com promptly, within 30 days of delivery. Include your order number, a description of the issue and clear photos of the item and packaging. We may request additional information to assess the problem.

For confirmed issues, we will arrange an appropriate replacement or refund. If a return is required for a confirmed damaged, defective or incorrect item, we will provide instructions and cover the required return shipping. Please contact us before sending anything back; do not ship items to the address on the parcel without authorization.

Change of mind

We do not accept returns or exchanges for change of mind, ordering the wrong item, or choosing an unsuitable size when the item matches its description. Please check product dimensions and details before ordering. This does not limit any rights you have under applicable law.

Cancellations

Contact us as soon as possible to request cancellation. We can cancel only if fulfillment has not started. Once processing or shipping begins, cancellation may no longer be possible.

Refunds and missing deliveries

Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the credit. Contact us if an approved refund has not appeared after 10 business days.

For delayed or missing parcels, contact us with your order number so we can investigate and explain the available resolution. Delivery problems are reviewed separately from change-of-mind requests.